Description of services
Individual or group conflict at work can be debilitating for people and teams and the identifiable source of inefficiency for organizations.
Norrie & Co. experience in this area allows for the creation of a well-designed dispute resolution process that provides a forum for employees to raise concerns in a productive manner and gives the individuals concerned an opportunity to tell their side of the story and to work collaboratively with the mediator to find a solution.
The outcome of the dispute resolution process is a mediated agreement between the parties and is designed to encourage clarification of the main topics of concern, to gain greater appreciation for the other party’s perspective, and provide tools to the parties to manage situations in the future.
Norrie & Co. can also assist in the design and management of internal dispute resolution processes that reflect your organization’s priorities.